INES CRM software in SaaS mode, integrated with Google Apps
INES.Transport
INES.Transport, the CRM solution for carriers
- Centralize your data.
- Manage your contact network and your exchanges in the best possible way
- Increase your reputation
- Simplify and reduce the time it takes to process incidents and to provide support in order to fidelize your clients
- Close more and better deals, acting timely, not letting any opportunity go by
This tool is complete, quickly implemented and easy to use. It will allow you to manage your office network comfortably, no more hastle! It synchronizes the exploited service with the commercial area which permits the satisfaction of your customers (and potential customers needs).
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FUNCTIONALITIES
Commercial development- Emailing and phoning campaigns
- Accurate campaign objectives
- Notorious prestige increase
First contact, Proposal & Order- Centralised clients base
- Documents and email templates
- Commercial proposals
Post sales & Fidelisation services- Support and assistance
- Contacts follow-up
- Analysis and statistics
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AREAS INVOLVED
Customer Service Managers
- Improve your response capacity
- Joint order processing
- Control your team's activity
- Assign resources to meet your urgencies
Marketing and Commercial Team- Create emailing campaigns
- Make prospecting and sales efficiently
- Manage commercial proposals
- Objectives follow-up
Directors- Access synthesis statements
- Control your company more effectively
- Pace up development
- Increase service quality
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INES FEATURES
Quick implementation
Easy to use
Universal accessibility using any web browserMobile access included
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