INES.Telecom
INES.Telecom: the CRM that will help you keep and increase your client portfolio
- Manage your telephone lines network and contracts
- Do not overlook any contract renewal date, avoiding a decrease in your client portfolio
- Act timely to increase the number of lines and beat the competition
- Develop your commercial prestige and find new clients easily
- INES.Telecom is available in a customised version for Bouygues and SFR
All operators admit it: the greater the freedom customers have in choosing their access supplier, the bigger the added value provided by the operator is.
INES has developed a customised solution that integrates all the necessary stages to keep your current clients and increase your sales: asset management, contract management, customer relationship management, marketing actions management, automated notifications….
INES.Telecom provides a complete and module-based CRM solution conceived to answer your sector problems.
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FUNCTIONALITIES
CRM functionalities- Contact management
- Sales force management
- Marketing campaigns
- Customer service
Telephone lines network management- Alert lines to be released soon
- Personalisation (holder nbr ...)
- Statement of assets
Management- Commercial management
- Dashboard
- Total visibility
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AREAS INVOLVED
Marketing advisors- Prospecting and sales
- Management of all types of contracts
- Contact exchange follow-up
- Quote elaboration
Sales administration- Assets follow-up
- Orders/renewals management
- Easy exchange with com advisors
Sales chiefs- Activity global follow-up
- Ongoing business follow-up
- Marketing campaigns creation
- Com advisors supervision
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INES FEATURES
Quick implementation
Easy to use
Universal accessibility using any web browserMobile access included
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