Foretec

FORETEC's Profile * Nationality: French * Foundation date: 1973 * Location: Montbrison (France) * Industry: optical fiber and industrial endoscopy * Focused on: the supervision of mechanical pieces such as : engines- barrel- tubes- stocks- pipes- soldering - detection of leaks, corrosion and fissures- search of strange objects- control of the cleaning and general neatness * Offers: the manufacture and repair of light sources, of optic fiber cables, with all kind of fiber, protection and connector; the study and integration of videos and light systems related to non-destructive control; the sale, installation and repair of binocular; and for France, the sale, installation and repair of EFER industrial endoscopy material (boroscope, fiberscope, videoscope, ....) Learn more about FORETEC :www.foretec.fr

FORETEC’s challenges

Previous experience: In 2004, a non collaborative information system, which didn’t need any annoying synchronization and important maintenance, was implemented. So, the information available was not updated.

Objectives: to transform the old information system into another kind of tool that enables its users, among other things, to avoid any technical problem.

This new tool must allow people to:

* fully centralize the company’s information system.
* provide commercial counselors, working from a distance, with a reliable access to the updated information in real time, no matter where they are.
* share information with the permanent staff who are part of the company’s 5 headquarters.
* establish a link between the relationship with customers and the commercial management, thanks to a single tool.

"INES has quickly positioned itself as the best option and will finally surpass our expectations if we compare it to a more difficult tool that was not really helpful"
Jean-Marc DEFOUR stated.

FORETEC’s solutions

INES.SalesForce : a solution specially created for commercial teams (fixed or mobile)

* Access to a commercial data base,
* Management of tasks and memos,
* Collaborative calendars,
* Integrated mailing service,
* Reports,
* Record of information(e-mails, memos, reports of visits, appointments, phone calls, sent/received faxes),
* A 360° vision of current and potential customers, including the functions of the auditors, partners, contestants…
* Management of opportunities and quotations...

INES.e-Business Suite : a complete solution for the management of a company

According to Jean-Marc DEFOUR, the tool gives you the possibility of :

* Totally visualizing the activities performed by your different teams,
* Managing, in a global way, the invoicing chain, including a function to edit your quotations, confirmations of requests, delivery notes and invoices in a pdf format,
* Supervising the treasury in a simple way, thanks to the interaction between the sales and purchases modules.

Benefits obtained according to Jean-Marc DEFOUR

The main advantages were :

* The centralization of the company’s information system
* Fulltime visualization of the updated company’s exchanges record
* No more information losses
* The possibility of sharing calendars: tracking down of the commercial counselors
* The duplication of information is avoid
* More useful and productive exchanges
* A better answering capability towards the customers
* Reduction in the expenses of paper and ink (environmentally beneficial)