Centralise data and get to know customers and prospects better
Manage customer relationships collaboratively
Provide your commercial processes with a structure
Reorganise and adapt rapidly
Fully control your results
Design your own multi-channel marketing campaigns
Focus on the right interlocutors
Send customised messages
Be more aware of your campaigns´ productivity levels
Keep your commercial and marketing areas aligned
Manage sales, purchases and stocks
Optimise your administrative processes
Share the customer approach with all the areas of the company
Manage treasury effectively
Integrate accounting with other key tools in the market
Make the right follow-up of your company´s performance
"Un outil qui accompagne le changement et permet le développement"
Prospactive Frédéric Liotard
"The main benefit we have obtained from the use of INES is the systematic recording and organizing of the interactions with our customers".
FP International Pierre Vu
"Thanks to our collaborative information system, our productivity has increased 20%"
Foretec Jean-Marc Defour
Access and manage your data in a simple and fast way anywhere you are.
In 1999, INES CRM positions as the first French editor in commercializing CRM and ERP online software. Gathering great experience and wide recognition in the SaaS cloud world, INES CRM contributes to thousands of SMEs and Micro enterprises in the management of their customer relationships. INES contributors, experts in B2B strategies, give advice to their clients in the setting up of efficient commercial and marketing processes, as well as in the strategies and approaches towards changes to implement. Decision-makers have changed their perspectives and buying behaviour, what has made inevitable to rethink strategies and seize these new commercial challenges from a different standpoint and, as a result, sell more and better.
INES has created CRM solutions aimed at customer service, marketing, the sales force and commercial management, thought out for its clients to also be able to place their own clientele in the center of their own commercial strategy. Nowadays, counting on a 360 ° perspective of the customer relationship is vital in order to offer a comprehensive and unique experience.